Welcome to the online check-in for RCH Convenient Care.


Hours of Operation
Monday - Friday: 11:00am-7:00pm
Saturday: 9:00am-5:00pm
Closed Sundays and Holidays

RCH COVID-19 Triage Number
For questions about Coronavirus (COVID-19), please call: 815-561-8829
Monday - Friday, 10:00 a.m. - 3:00 p.m.

If you have symptoms such as cough, fever, chills, runny nose, sore throat, diarrhea, vomiting or muscle aches, you could have a virus. This virus COULD BE COVID-19. You will receive screening over the phone, followed by instructions for what you should do next.

WHEN THE TRIAGE LINE IS UNAVAILABLE

If you have general questions about COVID-19 and the triage line is closed, please call the Illinois Department of Public Health (IDPH) hotline at 1-800-889-3931 which is available 24 hours a day/7 days a week . You can also email dph.sick@illinois.gov.


If it is an emergency and you are in respiratory distress, please call 911 and share with them your symptoms.

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If you have an injury or an illness that does not have COVID-19 type symptoms:

Please provide your information below and we’ll reserve your place in line, allowing you and your family to wait more comfortably at home – or wherever is convenient – until your estimated visit time.

For your convenience, you will receive updates and reminder text messages about your convenient care visit once you’re in the queue.

 But first, please make sure you don't need to call 911.