Hours of Operation
Monday - Friday: 11:00am-7:00pm
Saturday: 9:00am-5:00pm
Sunday: Closed

Welcome to the online check-in for RCH Convenient Care.

RCH COVID-19 Triage Number

Effective March 19, 2020, Rochelle Community Hospital will activate their Coronavirus (COVID-19) Triage Line.
For questions about Coronavirus (COVID-19), please call:
815-561-8829 Monday - Friday, 8:00 a.m. - 5:00 p.m.

If you have symptoms such as cough, fever, chills, runny nose, sore throat, diarrhea, vomiting or muscle aches, you could have a virus. This virus COULD BE COVID-19. We are still in the midst of flu season as well. You will receive screening over the phone, followed by potential influenza and COVID-19 testing.

WHEN THE TRIAGE LINE IS UNAVAILABLE

If you have general questions about COVID-19 and the triage line is closed, please call the Illinois Department of Public Health (IDPH) hotline at 1-800-889-3931 which is available 24 hours a day/7 days a week . You can also email dph.sick@illinois.gov.

We cannot reiterate this enough….

If you feel you have symptoms of COVID-19 or other respiratory illness and wonder if you should be tested or be seen, STAY HOME and call the COVID-19 Triage Informational Line at
815-561-8829.

• DO NOT go to the Emergency Room.
• DO NOT go to Convenient Care.
• DO NOT go to the doctor’s office.

If it is an emergency and you are in respiratory distress, please call 911 and share with them your symptoms.

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If you have an illness or injury that does not have COVID-19 type symptoms:

Please provide your information below and we’ll reserve your place in line, allowing you and your family to wait more comfortably at home – or wherever is convenient – until your estimated visit time.

For your convenience, you will receive updates and reminder text messages about your convenient care visit once you’re in the queue.

 But first, please make sure you don't need to call 911.