IMPORTANT: Our hospital has moved to 2051 Waukegan Rd, Bannockburn, IL. All emergency services have been suspended at our Buffalo Grove location.

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Welcome to the Emergency and Critical Care Department’s online check-in at Veterinary Specialty Center.

If your primary care veterinarian is referring you for an ultrasound, please DO NOT use our "Get In Line" service as our Radiology Department performs them on a first-come, first-served basis throughout the day for patients waiting at our hospital.

Please note that our radiologists are only available to perform ultrasounds Mondays through Saturdays (excluding holidays) and are subject to availability.

Please provide your information below and we’ll reserve your place in line, allowing you and your pet to wait more comfortably at home – or wherever is convenient – until your estimated visit time.

Visit times are estimates only and may change based on caseload and severity of presenting cases. Please note that reservation times are estimates of when your pet will be seen by a doctor; however, your pet will be assessed by our team prior to seeing the doctor. For your convenience, you will receive text message updates letting you know when it’s time to come in. If your estimated visit time changes, we will text you to let you know.

If you believe your pet is in crisis and needs immediate care, please call us or come in right away. 847-459-7535

Upon arrival, the severity of your pet’s condition will be assessed and if determined to be critical, your pet will be seen immediately. If your pet is determined to be stable, your place in line will be sustained.

Here is a list of conditions that typically require immediate care
and we recommend that you call or come in right away:

• Abnormal behavior

• Loss of consciousness or collapse

• Abnormal urination

• Bleeding

• Infection or abscess

• Weakness or lethargy

• Pain

• Pale gums

• Bloody diarrhea

• Toxin ingestion

• Trauma

• Breathing issues

• Sudden, persistent vomiting

• Non-productive vomiting or retching

• Inability to stand or walk

• Prolonged or repeated seizures

• Distended abdomen/enlarged belly

• Allergic/vaccine reaction

If you are more than 10 minutes late for your visit, you will lose your place in line and will need to secure a new estimated visit time.