COVID-19 UPDATE: At this time, we are offering curbside service only. Since we are unable to safely social distance while retrieving your pet, we require that you wear a face covering whenever you’re directly interacting with a member of our team. For the latest updates, please visit: www.vetspecialty.com/covid19
Welcome to the Emergency and Critical Care Department’s online check-in at Veterinary Specialty Center.
If your primary care veterinarian is referring you for an ultrasound, please DO NOT use our "Get In Line" service as our Radiology Department performs them on a first-come, first-served basis throughout the day for patients waiting at our hospital.
Please note that our radiologists are only available to perform ultrasounds Mondays through Saturdays (excluding holidays) and are subject to availability.
Please provide your information below and we’ll reserve your place in line, allowing you and your pet to wait more comfortably at home – or wherever is convenient – until your estimated visit time.
Visit times are estimates only and may change based on caseload and severity of presenting cases. Please note that reservation times are estimates of when your pet will be seen by a doctor; however, your pet will be assessed by our team prior to seeing the doctor. For your convenience, you will receive text message updates letting you know when it’s time to come in. If your estimated visit time changes, we will text you to let you know.
If you believe your pet is in crisis and needs immediate care, please call us or come in right away. 847-459-7535
Upon arrival, the severity of your pet’s condition will be assessed and if determined to be critical, your pet will be seen immediately. If your pet is determined to be stable, your place in line will be sustained.
Here is a list of conditions that typically require immediate care
and we recommend that you call or come in right away:
Abnormal behavior
Loss of consciousness or collapse
Abnormal urination
Bleeding
Infection or abscess
Weakness or lethargy
Pain
Pale gums
Bloody diarrhea
Toxin ingestion
Trauma
Breathing issues
Sudden, persistent vomiting
Non-productive vomiting or retching
Inability to stand or walk
Prolonged or repeated seizures
Distended abdomen/enlarged belly
Allergic/vaccine reaction
If you are more than 10 minutes late for your visit, you will lose your place in line and will need to secure a new estimated visit time.