Online self-scheduling and check-in for your urgent care clinic.

Over 1,300 urgent cares across the Unites States are already using Clockwise.MD's online scheduling and check-in to manage patient expectations and streamline the waiting process. Allowing patients to make urgent care appointments online gives them control of their own waiting experience, while virtual queuing provides transparency into waiting status - not just for your online schedulers, but for walk-in patients as well.

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Online self-scheduling
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Throughput optimization
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Performance benchmarks
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Wait time notifications
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Resource management
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Patient surveys
Turn web visitors into new patients.
Convert visitors on your website into new patients by offering online self-scheduling. Custom brand the appointment-setting widget for a cohesive scheduling experience.
Optimize patient flow.
Prevent a backlog of patients in your waiting room by spreading reservation times throughout the day. Clockwise.MD allows you to balance workflows across peak and valley operating hours, and can even help you streamline patient flow across multiple clinics.
Keep patients in network.
Keep your patients in network through proactive staff or call-center scheduling of follow-ups and referrals. Actively monitor patient satisfaction and mitigate negative experiences before any damage is done to your reputation.
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Select convenient reservation times.
Allow patients to reserve a time slot online, provide information about the cause of their visit, and select a provider, if applicable. Patients will receive a text message when it's time to check in. Not only will your staff be prepared for their visit — the patient has the option to wait from home, the office, or even a nearby coffee shop.
Provide transparency into wait times.
91% of patients indicate that waiting longer than expected is the most frustrating thing about medical facilities. Cut down on this frustration by providing transparency into wait times via text message notifications and an in-lobby TV broadcasting current wait times and queue order (in a HIPAA-compliant format).
Monitor clinic performance.
Get detailed benchmarks on patient wait times, patient satisfaction scores, wait times by day, online appointments vs. walk-ins, ROI, and more. Use metrics to make informed staffing decisions and identify areas of improvement.
Learn how one urgent care increased online appointments by 200%. View the Case Study